Online Gambling
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32Red

No players accepted from: USA

This Microgaming-powered casino started running around 8 years ago and during that time has gone from strength-to-strength. Set up by a stellar team who gained their experience working at Ladbrokes (a massive name in UK betting), 32Red was recently named ‘Casino of the Decade’ by a well-known online portal. With a totally open approach to online gaming, 32Red has a number of loyal fans and although US players cannot bet here, players from elsewhere across the globe have been won over by the great ‘welcome’ this casino has to offer.

Software and Games:

32Red’s Microgaming software allows players to sign up to either the download or the no-download Flash version of the casino. The browser-based version is great for those who cannot download software (because of slow connections etc.) but the full gaming experience is only available in the download version. There’s certainly more gaming selection in the download version of the casino (over 450) and the extras bells and whistles offered by 32Red (e.g. autoplay settings, full game descriptors etc., configurable software etc.) are again a download-only thing. When it comes to game selection 32Red cannot be beaten with a huge number of table, video poker and slot games.

Game Presentation:

Anyone who has played at a Microgaming casino before will know how great the games are and at 32Red things are certainly spot on. The standard Microgaming software has been enhanced still further by 32Red thanks to a cool voiceover provided by non-other than Patsy Kensit! So when you are playing your Blackjack games you’ll get Patsy’s dulcet tones accompanying the game! There are other sound effects too to enhance the gaming experience and the graphics are similarly of a very high quality. One of the great things at 32Red is that games like Blackjack come in a number of styles – both in terms of rules (e.g. Atlantic City, European etc.) as well as game style (e.g. ‘Gold’, ‘Classsic’ etc.) meaning players can settle in to the ‘perfect game’.

The Video Poker games are a lot of fun, particularly the multi-hand and Level-up games. These Level-up games see a player bet on 4 hands at once. If a hand is won a player gets to play the next hand all the way until the 4th hand is played. However, each new hand has a win multiplier (up to x8 on hand 4) meaning a Royal Flush pays out a massive 32,000 coins at level 4!

The slot selection at 32Red is huge and players will find a wealth of mechanical-style and newer videos-style games. Jackpots hunters will find a number of progressive games available and at the time of playing the Mega Moolah games had a jackpot standing at over 1.8m credits.

When it comes to bet limits, table games generally have a low limit of 1/2 credits with upper limits of around 200 per hand. Slots can be paid for pennies and some games allow bets up to 125 credits or more per spin.

Cash, Deposits and Withdrawals:

The thing that really set 32Red apart from the competition when they started was the no-nonsense approach to cash handling. Realising that players want to deposit without hassle and to get paid quickly when they won, 32Red partnered with Barclays Bank as a merchant processor to show the world they really meant business. This respect continues to be earned as players continue to enjoy rapid turnaround on withdrawals (cash in requests pend for a few hours and are processed at the latest 24 hours after request). Similarly depositing is quick and easy with a variety of real world and virtual payment options available. Paypal have granted permission for 32Red to use the eWallet as a payment method (a huge rarity in the online gaming world) adding a further payment option for players. We’ve had decent wins here and they are processed without so much as a whisper being made. Although ID requests can be made, this is a huge rarity at 32Red particularly if withdrawals are to be paid to the method used to fund an account.

Bonuses and Terms and Conditions:

32Red use the standard Microgaming bonus system which means any bonus funds are separated from a player’s cash balance. This balance can be used to play any game and although no game is banned, games contribute a different level of wagering depending on their type (e.g. slots contribute 100%, table games around 40% etc.). Once the bonus has been played out 30x the amount awarded a cash withdrawal is allowed for the player’s cash balance and any remaining bonus balance (as at this point it will have fully converted to cash).

Players can enjoy a welcome 32 credit bonus for every 20 credits they deposit up to a maximum 160 free credits. A 100% sign-up bonus can also be claimed and additional bonuses are offered as long as a player continues to play at the casino. Very loyal players can be expected to join the Club Rouge scheme which gives players enhanced comps and a bigger monthly match bonus as well as other nice extras.

32Red certainly looks after its players so if you win a jackpot expect a bottle of champagne to land on your doorstep. Similarly if your luck is down, the odd bonus chip might end up in your account. Certainly 32Red offers something for new and old players alike.

Customer Support:

Customer Support at 32Red is superb and there is a genuine feeling that the support personnel want to help the player. The customer support team actually work in the same office as the casino managers (unlike at some other casinos where support is outsourced) and in the main the support representatives originate from the UK mainland. Support contact is via email, telephone, live chat or for those that like it old fashioned, even good old post! Hugely courteous and helpful, players will have no problems getting help when they need it and again is one thing that sets 32Red apart from the competition.

Other Comments and Summary:

Playing at 32Red really is a no-brainer for us. There are a number of online casinos out there and a decent number running on the same software as this casino. However, this casino knows that although game selection and software presentation is important, it’s also important to look after the customer and that’s what this casino is great at. Fast withdrawal processing, helpful support staff and great bonuses; 32Red has the lot. For those wanting a big name casino that will treat them as an individual, this Microgaming casino is certainly up there with the best of them.

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