Online Gambling

Platinum Play

No players accepted from: USA

Platinum Play is a Microgaming-powered casino operated by the Fortune Lounge Group. This company has operated online for around 10 years now and continues to run a number of casinos and poker rooms. Although Platinum Play doesn’t accept US players this Malta-licensed casino continues to attract players from elsewhere across the world.

Software and Games:

Since this casino is powered by software from Microgaming players can expect a wide range of available games to select from. These are accessible through both a no-download, browser-based interface as well as via a download one. Both are very good although the download version is the one to go for if you want the biggest selection of games plus the extra features offered to players such as auto-play and a fully-configurable playing environment.

Bets can be placed on a number of games including a variety of table games (Blackjack, Stud Poker etc.), Video Poker games (single and multi-hand) and a variety of classic-style and video-style Slots. Players can bet in a number of currencies including UK pounds, Euros and Dollars and generally table games accept bets from 2 – 200 credits (per spot for Blackjack) and slots can be played from just 0.01 credits per line.

Game Presentation:

Microgaming is a well established name in online gaming and this shows in the excellent quality of the games on offer. All games use top quality graphics and smooth animation makes the games very lifelike. This quality is further enhanced through the use of background and in-game sound effects. Players interact with the game through easy-to-use interfaces and the ‘expert’ function within games opens up an exciting range of additional features for a player to use to enhance their gaming session.

A great set of features at Platinum Play are the ‘Cashcheck’ and ‘Playcheck’ functions; these allow players to pull up a full financial and game-history so every single transaction made by a player can be reviewed whenever required. This demonstrates the lengths that this casino goes to in the name of full transparency. Of course, the main part of this transparency is with the Random Number Generator (RNG) that controls all the games and means players get a 100% random, same-as-Vegas playing experience.

There really are too many games to mention individual ones at Platinum Play but players are guaranteed to find the game they are looking for and with progressive games offering jackpots of close to 2 million credits those that want to win a life-changing sum of money will find what they are looking for here.

Cash, Deposits and Withdrawals:

One of the great things about playing at an established casino such as Platinum Play is that they’ve got things working well on the cash front. Players can deposit using a variety of options including credit, debit card and eWallet solutions such as Money Bookers and NeTeller.

However, the real test for casinos comes when payouts are requested. Thankfully Platinum Play pay winnings like clockwork. Players request a withdrawal within the cashier and although these are reversible for 24-48 hours, after this time the request hits the accounts team with these being processed around 24 hours later. As such, a complete withdrawal takes around 48-72 hours to pay after a request is made. This isn’t the fastest withdrawals we’ve ever seen but the key thing about Platinum Play is the consistency of approach to finance. No matter how small or big a win is, Platinum Play honours each request without batting an eyelid.

Although generally Platinum Play doesn’t ask for ID documentation to be sent, this is something all players can be asked for at any time in line with anti-money laundering legislation. The chance of being asked for ID increases if multiple deposit / withdrawal options are used or if the value of transactions is high.

Generally though our experience of Platinum Play’s cash-handling has been very positive – this casino wouldn’t have been around as long as it has if it wasn’t handling this part of things well!

Bonuses and Terms and Conditions:

Platinum Play like all casinos is keen to attract new players. As such, free money is often offered to get players interested and at Platinum Play things are no different. New players can actually get a massive 1500 credits awarded for simply registering. This money can then be wagered with a player able to keep anything up to 200 credits in winnings (note this money is converted to bonus funds when a deposit is made). Even those unlucky enough to lose with the free 1500 can claim a 100% match up to 200 credits.

Ongoing promotions see players awarded free spins on slot games along with %age matched bonuses.

All bonuses at Platinum Play use the standard Microgaming bonus system. This sees bonus funds placed in a special bonus account. These funds are released to a player’s cash balance in multiples of 10 credits every time a player wagers 30x the bonus amount. So wagering 300 credits releases 10 credits of the bonus. All games can be played even when playing a bonus; however, only slots contribute their full value to the wagering requirements. Other games contribute less than the true amount wagered all the way down to some games contributing just 2% of their value.

As well as the new player and on-going promotions, a cash back loyalty program rewards players for each and every bet placed.

Customer Support:

Customer support is available 24/7 at platinum Play and although emails can take up to 6 or so hours to be processed by support staff, telephone and live chat support is offered for those needing instant help. Toll free numbers are available for many countries across the globe and the live-chat connects people who live in a non toll-free location. Again, support like this is one of the benefits of playing at a long-established, trustworthy establishment.

Other Comments and Summary:

Platinum Play is a decent casino and although this casino offers nothing spectacularly different to many other available the big draw here is the experience held by the Fortune Lounge Group. With an excellent selection of games and a very good game quality, players should be able to get a just-like-Vegas experience. What’s more, free bonus money is available to both new and existing players with a bonus policy that’s clear to understand. Similarly, players can get support when it’s needed and most importantly will get their money when they win. Platinum Play is definitely a solid game in online gaming and there’s no reason this casino won’t last for many years to come.

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