Online Gambling

VIP Slots

NO New Players Currently Accepted!

Despite its name, VIP Slots is more than just a slots site. Indeed this Vegas Technology-powered casino has all the usual mix of games and given it accepts US players it continues to attract a number of casinos fans on a daily basis. What’s more, the group that runs this casino (English Harbour) has been operating since 1997 and with more than 3.5 million players signed up to the group’s casinos, this company knows a thing or two about how to keep players happy!

Software and Games:

VIP Slots offers both a Flash-based and download casino. Both are good although it’s the latter option that gives players the best mix of games. Once within the casino players will find a decent mix of over 100 games including favourites such as Blackjack and Video Poker.

Betting limits are pretty much the ‘norm’ for an online casino – slots can be played from just pennies and games such as Blackjack accept bets between $2 and $200. All play at VIP Slots
takes place using the US Dollar currency.

A nice number of progressive slot games are also available with jackpots that continue to climb until they are won. The total pool at the time of playing stood at well over a million dollars so there are definitely some nice prizes to be won at this casino.

Game Presentation:

Generally the games are well presented with decent graphics used through the casino. The game presentation isn’t the best we’ve ever seen but certainly lives up to the job and the vast majority of players will have no problem with game quality. More importantly, this is well developed software so players can expect a smooth, bug-free experience regardless of the game they choose to play.

All games are accessible via a menu driven lobby and clear in-game interfaces make it easy for a player to interact with the game.

We also liked the tournament section of the casino. This allows players to ‘buy in’ to a tournament for a set amount of money. All participants then start with the same number of chips with large cash prizes paid to those that end up with the most chips at the tournament end.

Generally the game presentation is decent and with graphics, sound effects and animation all adding to the fun, there’s definitely a positive experience waiting for all players at this casino.

Cash, Deposits and Withdrawals:

A handful of different deposit options are available at VIP slots although NeTeller (a popular eWallet) isn’t amongst those players can use. Nevertheless, with credit / debit card and other eWallets such as MoneyBookers all OK players should have no issue getting money in to their account. US players are urged to use pre-paid ‘gift cards’ to deposit as they have a high success rate and an additional bonus is available for those using this method to deposit.

Withdrawals are generally processed 3-5 days after being requested at this casino although players should not only a selection of withdrawal options are available. Similarly, ID and other documentation may be requested on an initial withdrawal which is something to watch out for.

This casino is well funded though and players can sleep easy knowing their wins will be paid. High roller should not that a $5000 weekly limit is imposed on cash outs for all players.

Bonuses and Terms and Conditions:

A huge welcome bonus of $777 can be claimed by all new players and on-going promotions (which seem to run almost daily) continue to help players boost their bankrolls. As with all casinos, bonuses come with wagering terms and at VIP Slots a player needs to bet 20 times the deposit+bonus before cashouts when using a bonus will be allowed. Pretty much every game is playable when betting with a bonus although players should note not all games contribute fully – e.g. Blackjack bets count just $1 for every $10 bet.

As well as these bonuses a VIP club also operates (with 6 levels of membership). This gives players the chance to earn free cash (comps) on their play as well as entitling them to claim exclusive match bonuses.

Customer Support:

VIP Slots offers customer support via email, live chat and toll-free telephone (for US players). Again, the US-only number shows the casino has a clear focus on serving players from the USA. However, the live chat is available to all players and the email team have also shown themselves to be pretty efficient. As such, this is all good stuff and it’s good to know that help is available should a player ever need it.

Other Comments and Summary:

In summary this is a decent casino where the 10 years operating experience held by the casino’s owners pays dividends in terms of player confidence. A good selection of games is supported with decent support and cash handling functions. Although payout speeds could be improved and the support team could be slightly more responsive to non US customers, things are still all on track and this is certainly a casino worth trying out.

Click on a thumbnail from the images below to view a larger image.