Privacy Policy

Dear customers,

We at online-gambling.com respect the privacy and security of your data. This Privacy Policy addresses how we collect and process your data, why we do it and what rights you have regarding the data we collected and processed.

If you are an EU citizen, we will process your data in accordance with the General Data Protection Regulation (hereinafter GDPR).

If you are a US citizen, we will process your data using the standards of the California Consumer Privacy Act (hereinafter CCPA).

Please read General Information and the section related to you using the hyperlinks provided above.

General Information

Online-gambling.com is operated by iGaming.com Ltd situated in

16 Drazki Street

Varna 9000

Bulgaria

If you have any questions, suggestions, or enquiries regarding us handling your data, please contact us via post using the address provided above or via email: privacy@online-gambling.com.

Data Security

We use Secure Socket Layer (SSL) to keep the data you transmit private and secure. You can recognize SSL by a lock sign at the bottom of your browser or by an additional ‘s’ on the http (https://…).

This standard is generally used for online payments (i.e. in online banking) and other data transfers.

We also use other appropriate technical and organizational measures to keep your data safe.

Use of Website by Minors

The Website is not intended for individuals under the age of 21. Underaged persons should not access the Website or provide any personal information to us.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. The alterations will be posted on this Website. Please visit this page from time to time and update yourself with the latest changes.

Data Protection of EU citizens

Overview

Personal data – any information relating to an identified or identifiable natural person (hereinafter “data subject”). This information includes but is not limited to your name, address, IP address or email address. This doesn’t include information that is not directly associated with your real identity, i.e. favourite websites.

We collect data in order either to provide you services or to enhance your experience on our website by optimizing our website or providing you with customized advertisements. The data could be supplied by you or collected upon accessing our website using various internal or external tools. Please see the detailed description of how we collect the data and the purposes of it.

Data We Collect About You

Accessing our website

When you visit our website, our server and your browser automatically exchange information, such as:

  • The IP address of the requesting Internet-enabled device,
  • Date and time of access,
  • The website from which access was made (referrer URL),
  • Your own campaign ID,
  • The browser you are using and, if applicable, the operating system of your internet-enabled computer, as well as the name of your access provider.

These pieces of information are stored in the so-called log file for the duration of the respective session and is automatically deleted when you close the browser. We have no influence on the information exchange.

We process your IP address in accordance with art. 6, para 1, lit. f of the GDPR for the purposes of:

  • Ensuring a smooth connection setup,
  • Ensuring our website is convenient to use,
  • Evaluating the system’s security and stability, as well as
  • Further administrative purposes.

Contact form

Through our contact form you can submit enquiries that we use for customer support. If you send us an inquiry, we will process the following data:

  • Surname and the given name provided,
  • Subject of the request,
  • Email address provided,
  • The request you have made,
  • IP address of the device used,
  • Date and time of the inquiry.

We process this data only to process your request and in accordance with Article 6, Paragraph 1, lit. b of the GDPR. We may store your data in a CRM system. As soon as the storage of your inquiry is no longer necessary, it will be deleted. You can object to this processing at any time by contacting us at privacy@online-gambling.com. Your objection will have an immediate effect.

Newsletter subscription

We offer our newsletter to every customer to stay up to date about news in the gambling field and about current bonuses in the market. In order to sign up for our newsletter subscription, you need to fill in information about yourself. After clicking the submit button, you will receive an email from us with a confirmation link to verify that the email address you provided actually belongs to you. It is so-called double opt-in. Only after you click on this confirmation link will we include your email address to our mailing list.

In order to provide you with this service, we collect and store the following data:

  • The email address you provide,
  • The date and time of registration,
  • The date, content and time of the confirmation email,
  • The IP address of the device used for the confirmation,
  • The usage data (e.g. if you opened the Newsletter) and
  • The date and time of your confirmation.

Collection and storage of your data is done in accordance with art. 6, para 1, lit. a of the GDPR. We store this information for as long as you are subscribed to our newsletter, in order to prove the legality of sending you the newsletter. If you ever decide to unsubscribe from our newsletter, we will be obliged to keep your data for a period required by law (generally, 10 years after the conclusion of the contract). The data will only be processed again in case it is required to prove your consent to receive the newsletter.

You can withdraw your consent at any time by clicking the unsubscribe button in the respective email or by contacting us at privacy@online-gambling.com.

Cookies, tracking technology and plugins

This website uses Cookies, plugins, and other tracking technology to enhance your experience with our website and to make your visit to our website more enjoyable. Our interest in optimizing our website can be deemed to be legitimate within the meaning of Article 6, Paragraph 1, lit. f of the GDPR.

Cookies are small pieces of information that are placed on your personal device (laptop, tablet etc.) when you visit certain websites. Cookies do not harm your device and do not carry any viruses or other malware.

Session cookies are there to identify that you have already visited individual pages on our website. These are stored for the period of a respective session and deleted after you leave our website. Most browsers automatically accept cookies. However, you can configurate your browser and limit or disable the storage of cookies on your device. Please keep in mind that complete deactivation of cookies can result in reduced functionality of our website. Depending on the purpose of cookies, the storage period could vary and is not the same for everyone.

Please check below which plugins we are using and why. We are using these tools on the basis of Article 6, Paragraph 1, lit.f of the GDPR.

Tool Categories of Personal Data Collected Purpose for Collection Privacy Policy of the tool provider
Contact Form by BestWebSoft The IP address of the requesting Internet-enabled device, the website from which access was made (referrer URL), date and time of access, the browser you are using and, if applicable, the operating system of your internet-enabled computer, as well as the name of your access provider. To receive inquiries; To process inquiries; To provide customer support. Could be found here
Captcha by BestWebSoft IP address To protect our website forms from spam entries; To ensure security of your data and your device. Could be found here
GeoIP Detection using Maxmind Database IP address To personalize content; To target ads To analyze traffic To geo target; To geo fence. Could be found here

Recipients Outside the EU

Generally, we do not transfer your data to recipients located outside of the European Union or the European Economic Area. The exception to this rule is the data transfer to servers of the providers of web analysis technology commissioned by us as described in the section data we collect about you. If the transfer occurs to servers located in the USA, the data transfer is conducted in accordance with the so-called Privacy Shield and on the basis of the so-called standard contractual clauses of the EU Commission. We will gladly provide you with a copy of these standard contractual clauses upon request.

Storage and Deletion of Data

We keep your data for as long as the purpose for collecting applies or for as long as we have your consent to process it. Additionally, we can also store data if it is required by the European or national legislator under the EU regulations, laws, or other provisions to which the person responsible is subject.

If the storage purpose is no longer applicable, you revoke your consent, or a storage period prescribed by the European or national legislator expires, we delete or block the data we have stored, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Rights conferred by the GDPR

  • Right to access your personal data stored by us (Article 15 of the GDPR),
  • Right to correction of incorrect data or to completion of correct data (Article 16 of the GDPR),
  • Right to erasure of your data stored by us (Article 17 of the GDPR),
  • Right to limit the processing of your data (Article 18 of the GDPR),
  • Right to data portability (Article 20 of the GDPR),
  • Right to object to data processing (Article 21 of the GDPR).

In order to exercise your rights, please contact us via privacy@online-gambling.com or by post at 16 Drazki Street, Varna, 9000, Bulgaria.


Data Protection of US Citizens

The CCPA is applicable only to the residents of California, however, we will use the CCPA to establish the standard for processing data of US citizens. In exceptional cases, some of the provisions of this Policy will be available for California residents only.

We encourage you to read this Privacy Policy carefully.

Data we collect about you

Categories of Personal Data Collected Sources of Collection Purpose for Collection Third Parties Receiving Personal Information
Personal identifiers: name, surname, email address You To process your inquiries; To send you our newsletter; To provide you with our services. No
Geolocation data You To provide you with our services; To enhance your experience on our site; To optimize and improve our website. Web analytics providers
Internet activity information: IP address, browsing and search history, data about interaction with the website, applications and advertisement You/ by automatic means through devices and platforms you are using To provide you with our services; To enhance your experience on our site; To optimize and improve our website. Web analytics providers

Rights Conferred by the CCPA for California Residents Only

Right to access and information regarding personal data

You have the right to request information about:

  1. The categories of data we collected about you,
  2. Which specific pieces of data we collected about you,
  3. The categories of sources we used to collect your data,
  4. The purpose why we collected your data,
  5. The categories of third parties we shared your information with.

Right to opt out

You have the right to opt out of selling or disclosing personal data to third parties for monetary or other valuable considerations.

Disclaimer: Online-gambling.com does not sell your data to any third party.

Right to deletion

You have the right to request deletion of personal data collected by us about you.

In order to exercise your rights, please contact us via privacy@online-gambling.com or by post at 16 Drazki Street, Varna, 9000, Bulgaria.

Please keep in mind that we are not obligated to provide the information to the same consumer more than twice within a 12-month period.

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